Many times, when we head to Vegas, we have some grandiose plans and many activities on our tentative itinerary. Anyone who’s been to Vegas knows that these plans can quickly fall through. This isn’t for a lack of effort, but most likely because other, unexpected events tend to come about. Kind of like the time I somehow ended up on the north end of the Strip, past the Stratosphere, singing karaoke until 3:00 am with a cowboy. True story. myVegas has made the planning process more interesting; it’s always fun browsing potentially free activities. Sometimes, though, Vegas happens and we need to cancel a reward or two. Here’s how to go about doing so:
Head to your wallet. You can find this on both the mobile and desktop platforms. On the desktop, it’s labeled “My Purchases”.
Room rewards are a bit different. If all you do is purchase the reward, but never make a reservation, the reward redemption amount will be refunded in the same manner as the process above. However, if you call to redeem the reward at the specific hotel, the points become nonrefundable. MyVEGAS REWARDS myVEGAS is the official mobile and Facebook game of MGM Resorts and M life Rewards. This free-to-play app offers an ever-expanding collection of slot and table games and gives you amazing rewards from your favorite MGM Resorts destinations. You can earn free hotel rooms, meals, show tickets, and more.
Click on the reward you want to cancel. You should see a “cancel reward” button. Simply click on that and you’ll be all set. The LPs will automatically be loaded back into your account. You should note, however, that you may only cancel 5 rewards every 30 days.
Room rewards are a bit different. If all you do is purchase the reward, but never make a reservation, the reward redemption amount will be refunded in the same manner as the process above. However, if you call to redeem the reward at the specific hotel, the points become nonrefundable. That’s not to say that if you can no longer make it, you should simply do nothing. You see, when you redeem your reward, it becomes an active reservation with the property. Because of this, you would have left your credit card information. If you don’t call to cancel the reward, you will still be charged the resort fee for that particular night. So, to officially cancel your room, you have to call the hotel reservation line directly. Be sure to have your room confirmation number handy, the one you should have received when you originally redeemed the reward.
I had to do this recently for a stay at the Luxor. I described the pain-free redemption process in a previous post. The cancellation was just as easy. Here are some of the specific hotel reservation numbers:
Mandalay Bay: 1-702-632-7777
Excalibur: 1-702-597-7777
Luxor: 1-877-386-4658
MGM Grand: 1-877-880-0880
Monte Carlo: 1-702-730-7000
Mirage: 1-800-374-9000
Circus Circus: 1-702-691-5950
If you have any myVegas tips or redemption reviews, be sure to let me know. I’d love to hear about your experience!
myVegas is no different than any other consumer product or service, you pay for what you get. Purchasing chips has never been a requirement for the “freemium” game. I’ve had quite a bit of success redeeming valuable rewards at the meager cost of a little bit of free time. Over time, however, players have learned that, if you pay, you tend to get more. The general rule for MLife properties is that a player can redeem 3 rewards every 30 days. However, some people who purchased chip packages soon found out that their reward limit increased. A few have reported being able to redeem as many as 6 rewards in a given trip. The ratio for money spent to rewards allotted is a closely held PlayStudios secret.
However, this isn’t the only perk paying players are receiving. Apparently, purchasing chip packages can expand the rewards catalogue as well. Members of various myVegas groups have confirmed that purchasing chips have given them access to additional rewards. See, it’s this kind of hard-hitting investigative journalism you get here at VFB. When are the Pulitzer winners announced? Anyway, it seems that the $50 package grants access to these unlockables. Though, don’t go making any purchases on my word, as it is not a guarantee. So, what additional rewards are these digital high rollers seeing? Here are a few:
Obviously, the most valuable of the bunch are the Shaq rewards. Those are priceless. For the record, I reached out to the myVegas team about the change. Here was their response:
Here at myVEGAS we’re constantly testing new features- Rewards, pricing, etc., so that we can optimize the game experience for our players. This means that sometimes one player may have a slightly different experience than another. While these are driven by software and we aren’t able to manually manipulate a specific player’s data, since you’ve expressed interest in this Reward we’ll pass on to our partners that our players would like more of them.
I should note that I never inquired about a specific reward. I merely asked, very generally, if players who purchase chip packages have access to different rewards. This is good to know, though. myVegas actually has no control over anything, you guys. It’s all controlled by something called ‘software’. They can’t do anything about the way the game operates or what we have access to. Who even knows how ‘software’ works? Also, I do like that we get to consider pricing a “feature” of a service. The vacuum I bought yesterday had so many features: additional hoses, an elongated swivel neck for hard to reach places, and a very conveniently placed price tag.
The results of my groundbreaking investigation does not necessarily mean that spending money on the game is a good value play. As we know with the room rewards that are available to us non-paying players, the availability is limited. My advice is to play and pay based on your enjoyment of the game. Using the game simply to get a certain reward may ultimately lead to disappointment. I use myVegas to complement my planned trips; I never use it to determine my itinerary.
To personally contact the 2016 Pulitzer Prize board members on my behalf, you can do so here: Pulitzer Prize Board 2015-2016